The forum is basically run by me and @freeformz at this point, preferrably more people should have access to fix things. Both of us are on Slack, and if you ping me there whenever I’ll try to respond as fast as I can @freeformz lives in the US somewhere (it’s about 4 am where he is now according to Slack), and I live in Northern Europe. #admin-help on Slack is also available, and should have some people there to respond.
It might be a bad excuse, but I do not have my phone set to wake me up if something is wrong on the forum when I sleep, and I doubt he does either. Keeping this alive is something I do with my limited spare time, because I like having the forum around and I think this is a much better medium than the mailing lists or reddit.
If something happens during the weekend if either of us are away or sleeping, there are no other people around to handle the issue unfortunately.
The past two downtimes have been due to backups taking up all the space, which unfortunately makes everything stop. I have doubled the disk size now, and I’m looking into limiting the amount of backups we keep to prevent this happening again. This is actually due to increased post volume, making the backups bigger! :smiley
I would love for the forum to be more reliable, but we have not had the time to sit down and make it so. We do not have a proper monitoring setup ala. Nagios or anything, other than https://apex.sh/ping/ telling us on Slack the forum is down.
Preferrably we would have at least a few people in both timezones that could handle incidents like this and manage the forum better. Same goes for forum moderation, as it’s pretty much just me moderating the forum at this time.
I want this forum to survive and be much better than it is today. Downtimes like this should not happen at all.
If anyone is interested in moderating the forum, let me know!